Hi All, (and problems printing:)

[Roberto Lopez]

I'm trying to print in network printers from Windows 7 machines.

The program simply stop responding and the most amazing thing, is that the entire system stop responding too.

I've tested from two different (brand new) Windows 7 PCs and with different networked printers with the same results.

Well... I've managed to isolate the problem.

The command I've used initially was:

SELECT PRINTER DEFAULT

Then, I've changed to:

SELECT PRINTER DIALOG

And... Voila!... it is working now.

Since the problem arises on Win7 clients only (XP clients of the same network/same printer works fine) it is obviously related to Win7.

SELECT PRINTER DEFAULT gets the printer name from GetDefaultPrinter() function, so, the problem could be that the printer name is incorrectly returned by this function or incorrectly received by _HMG_PRINTER_SetPrinterProperties() (low level C function that handles SELECT PRINTER <cPrinter> | DEFAULT command).

The fact that the printer is a 'network printer' that is directly connected to a switch, could be related to this too and it could be the reason because nobody reported this yet.

I'll still researching...

[esgici]

Hi Maestro, welcome back

I hope you'll get better success against M$ soon

Many people ( at last personally I am ) hate M$ because this; M$ hate backward compatibility

Best regards

--

Esgici

[mol]

Welcome Back Roberto!
the problem is resolved now, as I see...
On my two machines with win'7 (home premium and professional) and printer connected directly to net, everything works ok, but printe name was passed for printing function.

Best regards, Marek

[Roberto Lopez]

Welcome Back Roberto!
the problem is resolved now, as I see...

Sadly the users could start to ask why they are prompted for which print to use each time they want to print now...

and more important... I need to satisfy my curiosity

On my two machines with win'7 (home premium and professional) and printer connected directly to net, everything works ok, but printe name was passed for printing function.

Best regards, Marek

Thanks for the tip.

I'll test that right now.

And... are the printers HP?

TIA.

[Roberto Lopez]

Hi Maestro, welcome back

I hope you'll get better success against M$ soon

Many people ( at last personally I am ) hate M$ because this; M$ hate backward compatibility

Best regards

--

Esgici

Well... before blaming our MS folks we must sure that is not our mistake...

I'm suspecting about GetDefaultPrinter() function...

[mol]

Sadly the users could start to ask why they are prompted for which print to use each time they want to print now...

and more important... I need to satisfy my curiosity

....

And... are the printers HP?

TIA.

It's worldwide problem of hmg application's users... they want to work quickly and effectively
My printer is HP... From where did you know
best regards, Marek

[Roberto Lopez]

It's worldwide problem of hmg application's users... they want to work quickly and effectively

Well... worldwide HMG user can remain cool... I've realized that this is a WIndows 7 'thing'

The HMG application is not running locally. It is executed from a shared folder in a file server.

I've done that because, it is used in a lot of networked PCs and updating it could be a true nightmare (I'm making frequent changes to it).

If I copy the app, to a local disk, it prints fine.

So, it appears to be simply a security issue.

The problem is that I've not found yet a way to tell what I want to do to Win7

Someone has any idea?

[MigSoft]

Sorry for the delay,

I remember I had problems with that in hbwin, just with getdefaultprinter () was changed by win_PrinterGetDefault (). maybe in a later version solved the problem.

Sometimes the solution can be as simple as: http://www.laurentkempe.com/post/Set-de ... ows-7.aspx